I generally try not to get worked up over internet drama, but Tumblr’s handling of the whole Pitchfork fiasco is vexing. I’m not talking about the fact that they snagged a domain name right out from under one of their users. I have a feeling we’re not getting all of the information we need to fully pass judgement on that one, yet. I’m talking about the way that they, in the wake of the whole deal, seem to be casually disregarding what the community has to say about it.
I sent this message to Tumblr support (not a thing I am often inclined to do), to express my personal disappointment over the handling of the situation, and I encourage anybody else who is thinking about sending them any nasty, accusatory emails to tell them, instead, about what this whole thing means to you, the user of their entirely user-based business.
