text 20 Feb Seeking advice, commiseration, cooler heads to prevail

For every official action (for instance, filing an insurance claim when a dipshit whips, beyond cavalier, through an illegal left turn, causing a nasty little crash), there is an officially sanctioned Way To Go About Things. So what does one do when the officials who are responsible for enforcing (on pain of being ignored, talked down to, and delayed) this Way To Go About Things throw their own rules out the window and, like trying to drive the car token in Monopoly diagonally across the board, from Free Parking directly to Go, start playing by new (made up) rules? An example, for the sake of illustration:

Say that insurance claim mentioned above was submitted to the insurance company of the dipshit (and say it was a rental car, on which the dipshit had purchased the optional insurance), and was approved, with no argument at all that the dipshit was entirely at fault. Say then that repairs were started on the car of other, non-culpable party (call him, for sake of argument, “Me,” “Myself,” or “I”). And then say that “I” received a letter from a different insurance agent at the rental car company, asking “me” for $5,000 because they’d decided “I” was at fault (and all of this, remember, while “my” car is in the shop for repairs that have already been approved and accepted as the responsibility of the rental car company). Now say that same insurance company has an average response time of 1-2 weeks per contact.

In that example, what might “I” do, short of selling all worldly possessions, shredding ID documents, and going off the grid to live (unhappily!) on the fat of the land, where cars do not and can not travel, to prevent “my” head from exploding into tiny little shards of bone and hunks of brain?

Any advice, thoughts, or reasons not to become a furious, anti-social hermit that “I” may not have yet considered?

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